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Having trouble downgrading from education plan

Nov 1, 2026, 20:00Last activity 1 week ago

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UCYT5040Original post

Rank 2: Process

Nov 1, 2026, 19:15

I'm getting this error message when attempting to downgrade.

Summary

The user experienced issues while trying to downgrade from an education plan but received assistance and confirmed that the problem has been resolved successfully.

Harsh

Nov 2, 2026, 06:34

@UCYT5040 This is fixed now 🙏
you should be able to change the plan now

UCYT5040

Rank 2: Process

Nov 3, 2026, 00:27

Thanks- looks like it's working

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