zxsosOriginal post
Web Developer
A week ago, I couldn't access the Appwrite dashboard. I saw on the homepage that I needed to email support to get it restored, so I did, but I still can't use it even now.I don't know how to get in touch for help, or what I need to provide to get help.
Details
- Project ID: 6aafd7a70018ecf0b700 ("My first project", region fra)
- Team ID: 6aafd7890bff1d4a8d53
- Plan: Education (via GitHub Student Developer Pack)
- Account created: 2026-09-20
Hope it's helpful
Summary
User is unable to access the Appwrite dashboard despite emailing support. They provide their Project ID, Team ID, Plan type, and Account creation date. They are seeking guidance on how to get further help.